2. Click on “ACCOUNT SETTINGS”. If you do not see it, tap on the orange menu icon . Then you will be able to choose “ACCOUNT SETTINGS”
3. Scroll down to “LINE SETTINGS” and confirm the phone number within the “SELECT LINE” section is the correct one for the replacement phone. If not, select the correct phone number
4. Scroll down to “PHONE INFORMATION” and click on the words “ACTIVE PHONE” that are orange and underlined
5. Follow the instructions to complete the activation of your replacement phone
1. Insert the replacement SIM card into your phone with it powered OFF. You will open the SIM tray by using the SIM ejector tool that we have also sent to you with the SIM card
3. Click on “ACCOUNT SETTINGS”. If you do not see it, tap on the orange menu icon . Then you will be able to choose “ACCOUNT SETTINGS”
4. Scroll down to “LINE SETTINGS” and confirm the phone number within the “SELECT LINE” section is the correct one for the replacement SIM card. If not, select the correct phone number
5. Scroll down to “PHONE INFORMATION” and click on the words “ACTIVE PHONE” that are orange and underlined
6. Follow the instructions to complete the activation of your replacement SIM card
If you find you need help along the way, Twigby live chat agents are available from
8 am - 9 pm CST Monday through Friday and from 10 am - 6 pm CST Saturday through Sunday.
2. Click on “ACCOUNT SETTINGS”. If you do not see it, tap on the orange menu icon . Then you will be able to choose “ACCOUNT SETTINGS”
3. Scroll down to “LINE SETTINGS” and confirm the phone number within the “SELECT LINE” section is the correct one for the replacement phone. If not, select the correct phone number
4. Scroll down to “PHONE INFORMATION” and click on the words “ACTIVE PHONE” that are orange and underlined
5. Follow the instructions to complete the activation of your replacement phone
1. Insert the replacement SIM card into your phone with it powered OFF. You will open the SIM tray by using the SIM ejector tool that we have also sent to you with the SIM card
3. Click on “ACCOUNT SETTINGS”. If you do not see it, tap on the orange menu icon . Then you will be able to choose “ACCOUNT SETTINGS”
4. Scroll down to “LINE SETTINGS” and confirm the phone number within the “SELECT LINE” section is the correct one for the replacement SIM card. If not, select the correct phone number
5. Scroll down to “PHONE INFORMATION” and click on the words “ACTIVE PHONE” that are orange and underlined
6. Follow the instructions to complete the activation of your replacement SIM card
If you find you need help along the way,
Twigby live chat agents are available
from 8 am - 9 pm CST Monday through
Friday and from 10 am - 6 pm CST
Saturday through Sunday.
. Then you will be able to choose “ACCOUNT SETTINGS”