Welcome
to the Twigby Mobile Press Room
ABOUT TWIGBY MOBILE
Twigby Mobile launched in 2016 and is successfully managed by a group of telecommunication veterans with over 100 years of combined wireless telecommunications experience. This group came together with the belief that the traditional phone service “one price fits all” model was outdated. This belief has led to a mass migration of customers breaking free from their old cell phone service providers. No long-term contracts, no hidden fees, just affordable quality phone service built for their needs – not ours. Read the latest from our blog.
MEDIA CONTACTS
Twigby Mobile strives to bring the best and most affordable wireless service to consumers around the U.S. through our innovative service. With this, we receive many media inquires and wanted to help make sure you get to the right person as swiftly as possible. For media inquiries, please send us an email at [email protected] and we will get back to you as soon as possible.
MEDIA RELEASES
October 8, 2024 | View Press Release
Twigby Mobile Introduces a New 20GB High Speed Data Plan for $10/Month
August 15, 2024 | View Press Release
Twigby Mobile Offers Support For Wait Until 8th
June 5, 2024 | View Press Release
Twigby Mobile Receives Astonishing 98% Customer Service Rating in 2024
May 1, 2024 | View Press Release
eSIM is Available at Twigby Mobile
April 6, 2024 | View Press Release
Twigby Mobile Eliminates Access Numbers for International Calling
July 12, 2023 | View Press Release
Cell Phone Provider Twigby Offering New and Improved Plans
April 1, 2023 | View Press Release
Wi-Fi Calling and Texting is Now Available at Twigby
February 1, 2023 | View Press Release
New Twigby Plan Features to Help Combat Unwanted Calls
November 21, 2022 | View Press Release
Extra Holiday Savings on Top of All New Plans Start Now at Twigby
September 1, 2021 | View Press Release
America's Largest And Most Reliable Network Has Come to Twigby!
December 02, 2020 | View Press Release
Twigby Announces Incredible Year End Savings - Half Price Phone Service Plans
November 24, 2020 | View Press Release
A New Phone May Be At The Top Of Kids' Wish List in 2020
August 17, 2020 | View Press Release
Back-to-School Checklists May Include a Phone This Year with New Learning Alternatives Due to Pandemic
June 17, 2020 | View Press Release
Switching Your Cell Phone Provider to Twigby Can Save Your Family Over $1,000 a Year
May 28, 2020 | View Press Release
U.S. Study Finds Covid-19 Pandemic Transforms Cell Phone Usage
May 13, 2020 | View Press Release
A Cutting-Edge Cell Phone Service That Gives Its Customers Access to Multiple Nationwide Networks Plus Wi-Fi Calling and Texting At No Additional Cost
April 22, 2020 | View Press Release
Get the Most Affordable iPhone on a Low-Cost Plan with Twigby
April 07, 2020 | View Press Release
Wireless Provider Twigby Offering 25 Percent Off Plans for iPhone Users
March 19, 2020 | View Press Release
Cell Phone Provider Twigby Offers New Simplified Smartphone Plan
Twigby Mobile Introduces a New 20GB High Speed Data Plan for $10/Month
MURFREESBORO, Tennessee, October 8, 2024 - Twigby Mobile announced the launch of a new, affordable data plan on October 7th, 2024, offering customers 20GB of high speed 5G data for just $10/month during their first 3 months. This plan provides a unique opportunity for both moderate and heavy data users to access premium wireless service at an unbeatable price on the nation’s largest and most reliable network.
New Plan Option
- 20GB + Unlimited Talk & Text: $10/month for the first 3 months
The plan includes unlimited talk and text, along with free popular features like mobile hotspot, Wi-Fi calling and texting, and international calling and texting. After the 3-month promotional period, customers will still benefit from Twigby Mobile’s affordable no contract pricing.
Same Price, More Flexibility
What makes this plan exceptional is the ability to choose 20GB of data, at the low introductory price. This gives customers more flexibility to find a plan that matches their needs without worrying about higher costs. Whether you’re a casual browser or someone who streams or works on the go, this plan offers substantial savings. If they find they do not need that much data, they can always move to a lower data plan with flexibility at its finest.
No Contracts, No Hassles
Like all Twigby Mobile plans, this new option comes with no long-term contracts, giving customers the freedom to change or upgrade their plan at any time. Backed by the country’s largest and most reliable network, Twigby Mobile offers unbeatable coverage at a fraction of the price compared to larger carriers, while still maintaining excellent customer service. Twigby Mobile has thousands of 5-star reviews across Google and Trustpilot.
Bring Your Own Phone for More Savings
Customers looking to save even more on switching carriers can bring their own phone, making the switch to Twigby Mobile even more hassle-free and affordable. A quick compatibility check at twigbymobile.net/byod ensures your current phone works seamlessly with Twigby Mobile. For those needing a new phone, Twigby Mobile offers a selection of budget-friendly smartphones that pair perfectly with this data plan.
Customers can sign up for this plan at Twigby Mobile, where they can enjoy flexible, affordable mobile service with a wide range of features to meet their wireless needs.
Twigby Mobile Offers Support For Wait Until 8th
MURFREESBORO, Tennessee, August 15, 2024 - Twigby Mobile is excited to announce its support for the "Wait Until 8th" movement, a nationwide campaign encouraging parents to delay giving their children smartphones until 8th grade. This initiative aligns with Twigby Mobile’s goal to offer affordable, no-contract mobile services while promoting healthy smartphone usage among children.
As a company dedicated to providing families with budget-friendly, high-quality cell phone service, Twigby Mobile understands the importance of making informed decisions about children’s technology use. The "Wait Until 8th" pledge empowers parents to prioritize face-to-face interactions and their child’s well-being over the unneeded pressures a smartphone can put on a child.
Unmonitored smartphone use can lead to screen addiction, cyberbullying, and reduced face-to-face interactions, which can impact a child's development. By delaying smartphone use, parents can help children build stronger communication skills, enjoy more active play, and develop healthier relationships with technology, while giving the parent time to mentor their child on technology and how to use it.
By supporting the movement, Twigby Mobile reaffirms its commitment to supporting families in creating a balanced approach to cell phone usage that focuses on mindfulness and responsibility. This support fosters environments where children can succeed online and offline.
Plans Without Internet Access
Twigby Mobile is committed to offering plans that align with the needs of families, including those who want to limit their children's smartphone usage. One option is Twigby’s "No Data" plan, which allows kids to stay connected through calls and texts without the risks associated with internet access. A no data plan is safe and practical for kids, providing essential communication without the risks of internet access. By eliminating exposure to inappropriate content and social media distractions, this plan allows parents more control over their child's digital environment.
This plan is an excellent choice for parents who support "Wait Until 8th", providing a way for children to have a phone for safety and communication, while still promoting healthy habits.
Twigby Mobile Receives Astonishing 98% Customer Service Rating in 2024
MURFREESBORO, Tennessee, June 5, 2024 - Twigby Mobile, a budget friendly phone service provider, has achieved some of the highest ratings for customer service when it comes to the cellular phone service industry in 2024. Compared to their competitors in the space, Twigby Mobile has received thousands of 5-star reviews across Google, Trustpilot, and other social proofing platforms. Their customers have highly rated the price and value of their plans, their data speeds, coverage, network reliability, and as mentioned – their customer service is rated on top.
Why Twigby Mobile is the Best Choice
Twigby Mobile stands out as the best choice for customer service, thanks to its unwavering dedication to providing 100% U.S. based personalized support, transparent policies, and prompt resolution of customer inquiries, ensuring an unparalleled experience for every customer. Unlike its competitors, Twigby's commitment to excellence extends beyond affordability and coverage, setting a new standard for customer satisfaction in the mobile industry. That is why they have received a 4.4/5 on Google, 4.6/5 on Trustpilot, and a 98% satisfaction rating on support chats. Beyond exceptional customer service ratings, Twigby Mobile is rated highly for coverage and their plan options which start at only $10/month without contracts.
Twigby Mobile earns top ratings for both customer service and coverage, ensuring that users not only receive exceptional support but also enjoy reliable connectivity wherever they go. Customers get service from America’s #1 most reliable and largest network at a fraction of the price.
Twigby Mobile Shines as a Standout
Twigby Mobile's exceptional ratings for customer service, alongside its top-notch coverage, solidify its position as the premier choice amongst other cell phone carriers. With thousands of 5-star reviews and accolades online, Twigby's commitment to excellence shines through, offering users unparalleled support, transparency, and reliability. As customers continue to praise Twigby for its affordability, network reliability, and outstanding 100% U.S. based customer service, it's clear that Twigby Mobile stands head and shoulders above the competition as the preferred provider for today's mobile world.
eSIM is Available at Twigby Mobile
- Twigby Mobile customers can instantly activate eSIM capable phones. -
MURFREESBORO, Tennessee, May 1, 2024 - Twigby Mobile is excited to introduce eSIM to their network, offering greater flexibility and convenience to all customers. With eSIM, customers can instantly activate their cellular service without needing a physical SIM card, streamlining the setup process, and eliminating the wait for mail delivery. This innovation supports newer phones that do not have physical SIM cards and allows customers to manage multiple phone numbers effortlessly. Twigby Mobile remains committed to providing cutting-edge solutions, and the introduction of eSIM technology represents a significant step forward in offering seamless, reliable connectivity to their valued customers.
How to Get Started
To activate an eSIM capable phone, first you need to make sure it is compatible with Twigby Mobile's network. To do this, use the compatibility checker by entering your phone's IMEI2 (may be referred to as "IMEI (eSIM)" or "eSIM IMEI" on some phones). If your phone is compatible with the network, you will then click on the "eSIM instant activation" button. From there, the website will guide you through the checkout process. Then you will be able to activate your eSIM and use your phone on Twigby Mobile's network within minutes.
Twigby Mobile Eliminates Access Numbers for International Calling
- Twigby Mobile customers can now direct dial international numbers. -
MURFREESBORO, Tennessee, April 6, 2024 - Twigby Mobile has made a change to their International Calling process by eliminating the need to dial an access number before placing international phone calls.
What is an Access Number?
In the past, customers would dial the access number and then enter the phone number for the international destination they were calling. Now, Twigby Mobile has streamlined this process, and customers will simply dial the international number they are trying to reach, no access number needed.
Benefits of Direct Dialing
This change to international calling by Twigby Mobile represents a major enhancement in user experience for customers. By eliminating the need of access numbers, Twigby Mobile has simplified the international calling process, allowing customers to directly dial international numbers with ease. This not only saves time but also reduces the potential for dialing errors, making the service more user-friendly and efficient. With this streamlined approach, Twigby Mobile shows its commitment to making things easier and better for its customers, ensuring they have a more convenient and hassle-free experience when making international calls.
Cell Phone Provider Twigby Offering New and Improved Plans
- Twigby announces new plans to help customers get more and spend less. -
MURFREESBORO, Tennessee, July 12, 2023 - When customers switch to Twigby, they now get to choose from a selection of new plans with even better prices. Whether a minimal data user or a heavy data user, different data plan options are available to fit the person’s exact needs. Twigby plans come with the same great features as before: Wi-Fi-calling and texting, mobile hotspot, international calling and texting, and much more.
New customers get introductory savings for their first 3 months on top of Twigby's already low plan prices. To see the new plans and prices, click here.
Example of the 3-month introductory savings:
2GB + Unlimited Talk & Text = $5/month
8GB + Unlimited Talk & Text = $16/month
Unlimited Data + Unlimited Talk & Text = $25/month
Why Twigby is the Best Choice for You and Your Family
It's easy - Twigby customers get coverage from the highest-rated network in the United States at a fraction of the cost. In addition to having coverage from the country's largest and #1 most reliable network, Twigby customers are not tied to a contract, unlike with the big 3 wireless carriers. Plus, customers can try Twigby out risk-free with their 30-day satisfaction guarantee.
Save Even More
Many customers use a phone they already have. So, there is a good chance your current phone will work with Twigby! You can easily check your phone's compatibility at twigby.net/byod. If for some reason it is not compatible, they have great phones at even better prices.
Wi-Fi Calling and Texting is Now Available at Twigby
- Twigby customers now have the option to use Wi-Fi calling and texting on a capable phone. -
MURFREESBORO, Tennessee, April 1, 2023 - Wi-Fi calling and texting has arrived at Twigby. Customers can utilize this feature for free on any plan. All you need is a phone that supports Wi-Fi calling and texting to get started. This feature is easy to enable and can help with staying connected when traveling abroad or in areas with weak signal.
What is Wi-Fi Calling and Texting?
Wi-Fi calling and texting allows you to make and receive calls and text messages using a Wi-Fi network with your existing Twigby phone number. Wi-Fi works within the range of your router, and you do not need a cell signal.
Why Do You Need It?
This feature is great to use in situations where you find yourself with unpredictable service or travelling abroad. Having a weak cell signal can happen for a variety of reasons that are out of anyone’s control. For example, texting from a basement, trying to call inside a newer metal building, and living in a rural area can all affect your cell signal. In these situations, using Wi-Fi calling and texting would can help you avoid dropped calls and unsent text messages. Additionally, using Wi-Fi calling and texting when travelling abroad is useful because when connected to a wi-fi network, the phone will work just like it does in the U.S. Customers can call and text U.S. numbers while in a different country. An access number just has to be dialed before placing calls.
How to Get Started?
If you have a phone that supports this feature, you will see it available in your phone's settings. Since this feature is built into your phone, you no longer need to worry about downloading an additional app that takes up space on your phone. Click here to learn how to enable this feature on your phone.
New Twigby Plan Features to Help Combat Unwanted Calls
- Twigby announces new features that help put an end to unwanted phone calls and texts for their customers. -
MURFREESBORO, Tennessee, Feb. 1, 2023 - Now customers can take advantage of two new affordable options that have been added to Twigby's feature lineup - SPAM Filter and Caller ID with Name. Customers no longer need to download an additional app that takes up space on their phones but can turn these features on easily and quickly directly from their Account Settings. These features allow more control over unknown callers, stopping spam calls, and visibility into the name and number of incoming calls.
What is Caller ID with Name?
Caller ID with Name comes with SPAM Filter included for just $2.75/month. Caller ID with Name lets you put a name to unknown callers. Regardless of whether a number is in your contacts list, with Caller ID with Name you will be able to see the full name, city, and phone number for any call.
What is SPAM Filter?
With SPAM Filter, saying goodbye to unwanted calls has never been easier. When using this feature, you will receive real-time alerts as calls come in that help you detect and avoid spam callers. From there, you can flag a number as spam or not which helps put you more in control of any incoming calls.
Block Your Caller ID
Customers can now protect their name and number when making outgoing calls by blocking their caller ID. Outgoing Caller ID is how people recognize that it is you calling them. If you wish to block this feature so your phone number is not displayed to the person you are calling, simply follow the steps below. This feature is free to use and can be turned on or off at any time.
Extra Holiday Savings on Top of All New Plans Start Now at Twigby
MURFREESBORO, Tennessee, Nov. 21, 2022 - For a limited time, Twigby has doubled down on its customer special offers by kicking off its holiday sales early. As already announced, Twigby's holiday savings target their entire phone lineup. New and existing customers can get themselves or a loved one a new phone just in time for the gift-giving season. Whether customers are in need of a simple phone such as an easy-to-use flip phone or a super sleek, yet affordable smartphone from Apple, Google, Motorola, and more, expect to see steep savings at checkout.
But don't worry, the phone sales aren't the only way customers can save at Twigby this holiday season. Twigby also has all new plans, plus limited-time introductory plan prices just in time for holiday savings. With Twigby, you will use the nation's largest and most reliable 4G/5G network starting as low as $5/month. All Twigby plans come with unlimited talk and text-to-phone numbers in the U.S. and over 80 countries worldwide as well. To see all of Twigby's plan options with holiday discounted prices, click here.
Example of the new customer introductory savings:
4GB + Unlimited Talk & Text = $10/month
7GB + Unlimited Talk & Text = $15/month
Unlimited Data + Unlimited Talk & Text = $30/month
Why Twigby is the Best Choice for You and Your Family
It's simple. Twigby customers get coverage from the highest-rated network in the United States at a fraction of the cost. In addition to having reliable coverage from the #1 most reliable network, Twigby customers are not tied to a contract, unlike with the big 3 wireless carriers. Twigby's affordable plans also include mobile hotspots, voicemails, 6-way calling, and much more at no additional cost.
Save Even More
Many customers use a phone they already have. So, there is a good chance your current phone will work with Twigby! You can easily check your phone's compatibility here. And as you will see, switching to Twigby is quick and easy. Are you ready to cut your cell phone bill in half? What are you waiting for? Now is the time to make the switch and save a lot of money every month without having to sacrifice quality and peace of mind with your family's cell phone needs.
America's Largest And Most Reliable Network Has Come to Twigby!
- As of August 2021, all new lines of service activated with Twigby will be using the nation's largest and most reliable network. -
MURFREESBORO, Tenn., Sep. 1, 2020 -- As of August 2021, all new lines of service activated with Twigby will be using the nation's largest and most reliable network. Previously, this network was only able to be used by Twigby customers for talk and text (not data) if the Sprint network was not available.
Many Twigby customers had asked for the ability to solely use the additional network for talk, text and data since Sprint was not the best in their area. This has now become a reality.
Twigby customers will now always be on the nation's best network for all their talk, text and data needs. Greatly improving their overall Twigby experience across the U.S.
"Our customers expect the most value for their dollar - and that will never change. They demand impressively high-quality service, at what some may say are impossibly low prices. With this, we are ecstatic to now offer the strongest, most dependable network and consumer experience available in the country at unheard of prices." said Matt Owens, Spokesman for Twigby.
For existing customers, there's nothing you need to do yet. The phones you currently use will still work and the phone plans and pricing will not change. This will not mean an immediate cutoff for Sprint compatible phones. Instead, customers will see a gradual switch with continual updates on when they can switch to using the new network.
Even more, if a Twigby customer bought a phone from us in the past year - it will likely work with the new network. The same goes for most iPhones that are newer than the iPhone 6. These phones should receive the full new network experience.
For new customers and existing customers that add family members, they will automatically be activated on the new network. All phones within the Twigby store are tested to work seamlessly with the new network as well.
"We put extra focus on making the switch to Twigby phone service easy and affordable. That's one of our guiding principles. We also believe our customers' money should go right where they want it to; into using the best network available in the country at an extremely low price - which we hope helps them feel confident in switching their service to Twigby while cutting their phone bills in half." said Owens.
For more information, please see: https://twigby.net/BestNetwork
Twigby Announces Incredible Year End Savings - Half Price Phone Service Plans
- New customers that bring a phone number to Twigby will get 50% off their first 6 months of service. -
MURFREESBORO, Tenn., Dec. 02, 2020 /PRNewswire/ -- New customers that bring a phone number to Twigby will get 50% off their first 6 months of service.
Twigby is keeping its good year rolling with an incredible offer that is designed for value conscious consumers in search of a new carrier. Starting December 2nd, all new customers that switch to Twigby and bring their number will get 50% OFF any plan, for the first 6 months of service.
Example of the savings:
10GB + Unlimited Talk & Text = $17.50 instead of $35
5GB + Unlimited Talk & Text = $12.50 instead of $25
3GB + Unlimited Talk & Text = $10 instead of $20
Here's how to make the simple switch to Twigby
- Sign up for service at twigby.com and be sure to select to keep your current number - Activate service on an existing phone or wait for the new one to arrive
Offer is good through January 10, 2021. Limit 10 discounted lines per account
For more information or to sign up for this limited time holiday offer, visit twigby.com.
Why switch to Twigby? We hoped you would ask.
Twigby is powered by two of the nation's largest networks. Plus, plans now start at just $4.50 a month and have no contracts! Twigby also offers a straightforward 30-day risk-free guarantee so that you can be confident in your decision to switch. Plus, we are proud to say that we maintain a98% customer satisfaction rating
What phones will work with Twigby Phone Service?
At Twigby, we do allow users to bring their own phones, so there is a good chance your current phone will work with Twigby! You can easily check your phone's compatibility at twigby.net/byod.
If it is compatible, you'll be guided through our simple check out process. If it is not compatible - no need to worry, we have great phones at even better prices. If you need any help along the way, click the orange "Chat Now" button on the bottom of our page, and one of our awesome support reps will be glad to assist in getting you activated!
A New Phone May Be At The Top of Kids' Wish List in 2020
- Twigby cell phone service gives parents peace of mind with parental controls for phones making Twigby service a great holiday gift. -
MURFREESBORO, Tenn., Nov. 24, 2020 /PRNewswire/ -- If you think it is time for a cell phone for the kids, we have found just the right ones to bring them joy and allow them to stay connected safely to family and friends.
From a budget perspective, Twigby plans will help ease any concerns. Not ready for your child to have access to a data plan? You can choose to have no data by selecting wi-fi only. You can also set a data cap so they cannot go over data for the month. At Twigby, we work to meet the needs of both parents and kids. You manage your child's account and change plans easily through the Twigby app.
Great phones. Low prices.
At Twigby, we offer a variety of different phone options to our customers. Everything from basic to smartphone, iPhone to Android, and everything in between: we've got you covered! Visit our store to see what's available!
Another way we save our customers money is by offering what we call certified Twigby phones. These phones have been thoroughly inspected and refurbished to like-new condition. Each phone goes through a series of rigorous inspections and updated with the latest software. It is then tested to make sure our customers receive the highest quality phones. This is a great way to get your child a feature rich phone at an affordable price.
Why should parents choose Twigby?
Twigby offers parental controls, significant savings, and a 4.5 star rating from Google Customer Reviews. One of our customers stated, "I wanted to use Twigby for my kids' phones first. It worked so well on their phone that I switched my phone to Twigby too. Thank you for saving us money and providing great service."By Beth P. from Michigan
Back-to-School Checklists May Include a Phone This Year with New Learning Alternatives Due to Pandemic
- Twigby highlights parents' concerns on phone choices during Covid-19 as students will be relying on phone technology more. -
MURFREESBORO, Tenn., Aug. 17, 2020 /PRNewswire/ -- This year has brought many changes in our daily lives. One of those is education. Schools are returning whether it be online or on site. It is more important than ever for your child to stay connected with their friends due to social distancing. With some schools using apps for keeping track of homework assignments, a phone may be needed for that reason as well. So, when considering your back-to-school checklist, it may be time to consider marking off a cell phone for your child. Smartphones have become the leading device for keeping people connected. Unlike the prices you will find at other companies, a smartphone from Twigby does not have to cost an arm and a leg when you are on a budget. Some parents prefer their kids to only be connected via calls and texting without an open portal to the internet. Yet, others believe their child is ready for a smartphone. Either way, Twigby offers both phone choices at very affordable prices.
Many parents ultimately choose a smartphone because of the ability to install a GPS tracker app on the phone. This allows you to track the smartphone. A feature phone's GPS can only be used by safety personnel in the case of an emergency to find the phone.
If you are like us, you want to teach responsibility, set limits and protect your child's privacy. Twigby's plans can also help ease those concerns. You can choose to have no data and use wi-fi only at home or set a data cap with overage protection on so they cannot go over data for the month. Your bill can really be as low as you want it. See all of Twigby's plans here.
Today, staying in touch can mean many things beyond just calling and texting. Many school districts now use their website or an app to assign homework, post grades and communicate with teachers. Be sure that your child is prepared for the new school year. About Twigby We believe that the traditional phone service "one price fits all" model across only one network is simply outdated. This premise has made Twigby one of the fastest growing U.S. providers.
Switching Your Cell Phone Provider To Twigby Can Save Your Family Over $1,000 A Year
- Many Are Facing A Significant Strain on Finances With Covid-19, But Most People Have No Idea How Much They Can Save By Simply Switching Wireless Providers -
MURFREESBORO, Tenn., June 17, 2020 /PRNewswire/ -- The coronavirus pandemic has changed many things including the way we look at our finances and the importance of staying connected. So, why continue to pay more for phone service when you could be saving that money for other things? Saving is an important financial behavior. Unfortunately, many people ignore it. Twigby phone service makes it easy to save. On average, customers save $36 each month after making the switch to Twigby. That amounts to $432 a year. If you switch and bring additional lines, you can save even more. The average savings for families is $84 a month which is over $1,000 a year!
How much are you currently paying for your cell phone service? Use this savings calculator to see how much you can save after making the switch to Twigby. Results from the 2020 Savings Calculator Data show that those switching from the following carriers save this much monthly for one line: AT&T $38, Sprint $41, T-Mobile $23, and Verizon $44.
Switching companies may seem like a hassle, however it is quite simple. Even if you are skeptical, Twigby offers a 30-day guarantee. The benefits of switching will be worth it, and Twigby makes it very simple to switch. Customers can get unlimited talk, unlimited text and 3GB of high-speed data for just $15 a month (regular price $20).
Here are some of the perks when you sign up at Twigby.com:
- Hotspot
- International Calling/Texting
- Wi-Fi Calling/Texting
- Coverage on Two Networks
- Five-star Customer Service Rating
- Generous Referral Program
U.S. Study Finds Covid-19 Pandemic Transforms Cell Phone Usage
- Survey: Nearly 4 in 10 Say Staying at Home Has Impacted Their Cell Phone Usage -
MURFREESBORO, Tenn., May 28, 2020 /PRNewswire/ -- COVID-19 has changed our reliance on technology as remote learning and working from home has increased. According to new data from Twigby, a nationwide phone service provider, 39% of survey participants have been relying on their phones more due to social distancing. Twigby conducted the survey to better understand how the pandemic is affecting customers overall service experience.
The survey asked participants to relay if they are depending on their phone service more, less or with no change during the COVID-19 outbreak. The results reveal that the pandemic has affected phone usage with large increases in app usage, texting and calling. With the increase in phone usage, people are charging their phone more as well.
The data is based on responses from over 2,200 mobile phone users (customers and non-customers). Survey data was collected online in May 2020. In general, the survey findings illustrate a split among respondents. While many people across America are staying at home over the past couple of months, others are essential employees with little change in current phone habits.
The survey says most phone usage is the same but overall dependence on Wi-Fi for data consumption has increased. The new survey shows 47% of customers have no change in their phone habits. However, 54% did relay they are using more Wi-Fi during this time. Another 20% responded they were gaming more often. Nearly 30% are cleaning their phone daily. However, another 25% admitted they have never cleaned their phone. Overall, the results demonstrate a major shift in phone usage since more people are staying at home.
Additional findings:
- Nearly a third of all respondents said they are cleaning their phone daily and another third weekly
- More than a third (37%) are texting more
- Overall video calling usage is up (32%)
- 36% of respondents indicated using social media more
- 23% of people surveyed indicated using shopping apps more
- Only 12% plan on purchasing a new phone soon
Full survey results can be found at: twigby.net/covid-survey
A Cutting-Edge Cell Phone Service That Gives Its Customers Access to Multiple Nationwide Networks Plus Wi-Fi Calling and Texting At No Additional Cost
- Twigby, A Fast-Growing Cell Phone Service, Offers Great Coverage at a Fraction of the Price. -
MURFREESBORO, Tenn., May 13, 2020 /PRNewswire/ -- Cell phone coverage is a major concern for most of us. You need coverage at home, work and ideally to have coverage while traveling. Yet, most providers lock you in to a contract or phone lease before you even have a chance to test their coverage.
Twigby cell phone service is different. A lot different. It primarily operates on Sprint's Nationwide network. However, if a customer ever finds themselves outside Sprint coverage, they also have access to Verizon's Nationwide network for talk and text. Plus, if you are in an overall weak coverage area, Wi-Fi can also be used for calling and texting at no additional charge. Twigby hangs its hat on the notion that phone connectivity is essential. The two nationwide networks they use are accessed through a seamless process. With Wi-Fi calling and texting, you can make or receive a phone call or text message if you have a Wi-Fi connection in an area with little or no cellular coverage (yes, they do exist).
Twigby offers one of the largest coverage areas without socking its customers with a hefty price tag that is typical of other providers. Twigby also offers a straightforward 30-day risk-free guarantee so that you can be confident in your decision to switch you and your family. This way you have time to try the service. Even better, Twigby does not require a contract, and you can easily keep your current phone numbers. Twigby has also just announced a limited-time promotion of 25% off service for six months.
If this all sounds too good to be true, see for yourself at twigby.com. You can review their plans, check out their coverage, read reviews, and even calculate how much you can save every month right from twigby.com. With Twigby, it is easy to save money every month without having to sacrifice coverage quality.
Get the Most Affordable iPhone on a Low-Cost Plan with Twigby
- Get the new powerful iPhone SE and switch to Twigby for a combined value. -
MURFREESBORO, Tenn., April 22, 2020 /PRNewswire/ -- The original iPhone SE was popular due to its size, price and performance. Apple has now revived this feature packed, budget friendly phone for 2020. If you like a good value, this new iPhone SE can be paired with a low-cost plan at Twigby which can offer significant savings on your wireless bill.
Trading in your phone is a win-win with Apple. Of course, with COVID-19, you're not going to be doing this in person. You can purchase the new iPhone online directly from Apple with the option to trade-in a device. Then once you receive, sign up for service with Twigby from the convenience of your home. The popularity of the new iPhone SE mimics the very reason people switch to Twigby. Customers want an affordable price for wireless while not compromising on performance.
The 2020 iPhone SE is currently available to pre-order. You get a low-cost phone which features the fastest chip in a smartphone and the best single-camera system in an iPhone. You can save up to $170 when you trade-in an eligible device. That makes the price just $229, depending on your trade-in. Simply choose Sprint when checking out (Twigby primarily operates on Sprint for coverage) and to activate with your carrier later. After you receive your new iPhone SE, you will simply visit Twigby's website to sign up for service. If you wish to transfer your phone number, you can choose to bring it or get a new one.
Customers can get unlimited talk, unlimited text and 3GB of data for just $15 a month (regular price $20). Twigby plans are very flexible. If you sign up for the 3GB Smartphone Value plan and realize you need more data, you can roll up to a 5GB or 10GB plan. Plus, Twigby is powered by two of the nation's largest networks. Customers can also use Wi-Fi for making calls when you get the new powerful iPhone SE and switch to Twigby.
Wireless Provider Twigby Offering 25 Percent Off Plans for iPhone Users
- Twigby announces you can stay connected and save even more by bringing an iPhone. -
MURFREESBORO, Tenn., April 7, 2020 /PRNewswire/ -- For many Americans, reducing spending during these unprecedented times is necessary. As you review the cost of your cell phone service, you may think you have to skimp on customer service and coverage to save.
Unlike offerings at many other US carriers, Twigby offers affordable no contract plans with numerous benefits allowing you to get the most out of your iPhone.
Traditional cell phone providers have convinced people they need to constantly upgrade phones. With Twigby, that's not the case. If you have a recent iPhone, it's probably compatible with Twigby. You can easily bring your number too. It is more vital than ever before to stay connected with your family and friends.
Twigby's user-friendly online store and app creates a simple sign up process. Customers can get unlimited talk unlimited text and 3GB of data for just $15 a month (regular price $20). This is a deal that can save customers hundreds of dollars a year.
Twigby plans are also very flexible. If you sign up for the 3GB Smartphone Value plan and realize later you need more data, with just a few clicks, you can roll up to a 5GB or 10GB plan and only be charged the difference in plan price. If you connect to Wi-Fi when available, this amount of data should suffice for all but the heaviest of data users.
You can also use your iPhone's hotspot at no extra cost. If you need to share your phone's mobile data with another device like an iPad, just turn on the hotspot service and connect. Many other carriers charge an additional fee for this. That's not so at Twigby.
Twigby is powered by two of the nation's largest networks. Saving money on your phone bill doesn't mean you have to sacrifice coverage. This is wonderful news for people fed up with their current wireless provider and outrageous cost of service. Plus, Twigby allows customers to use available W-Fi signal for making calls and texting.
Cell Phone Provider Twigby Offers New Simplified Smartphone Plans
- Twigby launches new smartphone plans at a great value to help meet the wants of the value-seeking shopper. -
MURFREESBORO, Tenn., March 19, 2020 /PRNewswire/ -- Twigby, a leading cell phone service for cost conscious consumers, surveyed their customers in an effort to create a better customer experience.
Twigby performed particularly well across all survey questions but scored highest in the overall satisfaction portion. High scores were driven in large part by investments made to keep up with Twigby's rapid growth.
In addition to evaluating the overall satisfaction experienced by customers, the survey also measured price, coverage, customer support satisfaction, and being likely to recommend Twigby. All of which resulted in high marks for Twigby.
"Since day one, we have hung our hat on customer satisfaction," said Matt Owens, Vice President of Marketing and Customer Experience at Twigby. "Being recognized by our customers for our low cost and high value plans validates why we are quickly gaining customers from our competition."
The survey also revealed, that customers still felt there was room to add more value to the plans, specifically for smartphones. "The moment we stop listening to our customers will be the same exact moment we stop making our customers our first and second priority. We really do listen to what our customers have to say," said Owens.
Today, Twigby announced three new smartphone plans with aggressive pricing. The new plans start at only $20 per month. In addition, Twigby is also offering a special of 25% off service for six months.
Plan details:
Unlimited Talk, Text and 3GB of high-speed data- $15/month (25% off for 6 months)
Unlimited Talk, Text and 5GB of high-speed data- $18.75/month (25% off for 6 months)
Unlimited Talk, Text and 10GB of high-speed data- $26.25/month (25% off for 6 months
Each smartphone plan can be adjusted at any time. Current customers can keep their current plan or switch to any of the new ones from their account. Perks that customers receive in these plans are free hotspot, international calling / texting, and Wi-Fi calling and texting. Plus, Twigby will continue to offer two of the nation's largest networks for coverage, along with an excellent customer experience.
