No one likes when they take the time to contact a company for customer support and they are left with trying to weave their way through a vast amount of automated prompts. Why does it have to be so hard to just get an answer to a question? However, it unfortunately seems to be something that people have come to expect. We do things differently with Twigby customer service. Continue reading “5 Things to Know About Twigby’s Customer Service”
How to Find the Right Phone Data Plan for Your Needs
Are you paying too much for your phone service? At Twigby, we offer a wide variety of ultra affordable, yet dependable plans for all walks of life. While you may be paying for unlimited data, the fact is most people don’t need it. However, they sure do pay for it! Just look at your last three months of statements from your current wireless provider to see exactly how much data you have been using. Most of us have Wi-Fi available and connect to that to cut down on our data needs. So why pay for something you don’t use? You will notice we don’t have an unlimited plan at Twigby and that is why. We don’t want our customers paying for something only a very small percentage of people actually need. Continue reading “How to Find the Right Phone Data Plan for Your Needs”
15 “Hey Google” Commands That Will Make Your Life Easier
Want to learn some quick “Hey Google” commands that can make your life easier? Luckily, Google has created some simple voice commands that can help you out with every day life. All you need is an Android phone and access to the internet through Wi-Fi or data. Continue reading “15 “Hey Google” Commands That Will Make Your Life Easier”
Twigby is Everything Ting Was and More – Without the High Price
Welcome Ting Customers
With the news of Dish buying Ting Mobile, Ting customers are aware change is on the way. Many have made the switch from Ting to Twigby since there is a very good chance they can still use their current phone. Plus, if you like low prices, no surprises and great customer service – keep reading. Continue reading “Twigby is Everything Ting Was and More – Without the High Price”
It’s Simple to Manage Your Twigby Account
At Twigby, we want to make managing your account as easy as possible. With Twigby, you have all the tools necessary to access and manage your account. You can manage your Twigby account with our App or through our website. There are a variety of changes a Twigby Customer can make within their account. Update your plan, turn hotspot on or off, view your usage, and much more! Keep reading to learn about many of the useful tools you have available to get the most out of your Twigby Service. Continue reading “It’s Simple to Manage Your Twigby Account”
Survey Says: Cell Phone Usage Impacted During COVID-19
With so many people across America staying at home over the past couple of months because of COVID-19, we thought it would be prudent as a cell phone service provider to try to learn more about phone habits while being confined to home. This way we can better keep to our core principle – being completely customer-centric. While we are always mindful of costs and efficiencies, our decisions are guided by how we can best meet the needs and wants of the value-seeking shopper here at Twigby.
According to our May 2020 survey results from over 2,200 respondents, many people’s phone habits have increased in some areas and decreased in others. An impressive 47% stated there had been no change in their phone habits. Surprised? We were too. Let us look at the results. Continue reading “Survey Says: Cell Phone Usage Impacted During COVID-19”