With so many people across America staying at home over the past couple of months because of COVID-19, we thought it would be prudent as a cell phone service provider to try to learn more about phone habits while being confined to home. This way we can better keep to our core principle – being completely customer-centric. While we are always mindful of costs and efficiencies, our decisions are guided by how we can best meet the needs and wants of the value-seeking shopper here at Twigby.
According to our May 2020 survey results from over 2,200 respondents, many people’s phone habits have increased in some areas and decreased in others. An impressive 47% stated there had been no change in their phone habits. Surprised? We were too. Let us look at the results. Continue reading “Survey Says: Cell Phone Usage Impacted During COVID-19”